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If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. Cancellation requests will only be considered if made within the same day the order is placed. Cancellations require authorization before order completion and we reserve the right to charge up to 20% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved. All sales are not subject to a refund. Only store credit will be issued.